Thank you for shopping with us. We strive to provide high-quality products and ensure satisfaction for all our customers. Below is our return policy:
1. All Sales are Final:
Please note that all sales are considered final upon completion of transaction. We do not offer refunds or exchanges for items once they have been purchased.
2. Defective or Damaged Items:
If the item you have received is defective or damaged upon arrival, please contact us within 3 business days of receiving your product to initiate a return process.
Customer should provide proof of defect or damage (for example, photos) for verification purposes.
3. Return Process for Defective Items:
Upon receipt of your claim and accompanying evidence, we will assess the defect or damage.
If confirmed as defective or damaged due to our error or during shipment, we will initiate the return process or provide a replacement at no additional cost.
Return shipping for defective or damaged goods will be covered by us.
PLEASE NOTE:
The images we display have the most accurate colour possible. Due to differences in devices, we cannot be responsible for variations in colour between the actual product and your screen. Please be advised that in some cases patterns and colours may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists, and this is not a manufacturing defect.